Terms and conditions

Introduction and Eligibility

These Terms and Conditions govern your use of Frog Prince Slot, including but not limited to access, gameplay, deposits, withdrawals, and all related services. By accessing or using the Service, you agree to be bound by these Terms. To register for an account and use the Services, you must be at least 18 years old. You are solely responsible for ensuring that your Account and all transactions through it comply with applicable laws in your jurisdiction.

Account Registration and User Accounts

To create an Account, you will provide certain information, including your name, email address, date of birth, password, and currency preference in CAD. You must ensure the accuracy of such information at all times, and we reserve the right to request additional documentation or identification verification as required. You may only maintain one Account, as opening multiple Accounts is strictly prohibited. If we suspect a breach of this rule, we will suspend and/or close such accounts.

Deposits and Withdrawals

We offer various deposit methods, including but not limited to Interac, credit cards, e-wallets, and cryptocurrencies. You are responsible for ensuring all deposits and withdrawals comply with applicable laws and regulations in your jurisdiction. Frog Prince Slot reserves the right to suspend or cancel transactions suspected of being unlawful or in breach of these Terms. Please note that certain withdrawal restrictions, such as daily limits, may apply.

Bonuses and Promotions

From time to time, we offer bonuses and promotions which are subject to specific Bonus Conditions. You must read these conditions carefully before participating in any Promotion. By using a bonus or participating in a promotion, you acknowledge that such participation is governed by the applicable Bonus Conditions.

Games and Software Providers

Our games are offered through software provided by third-party vendors. Frog Prince Slot does not have control over how Software Providers conduct their affairs and shall not be responsible for their actions or potential problems arising from your use thereof. You acknowledge that you will play responsibly, taking into consideration the risks associated with gambling, including the potential for financial loss or personal issues.

Mobile Services and Cookies

To access our website through mobile devices such as Android or iOS, please ensure your device meets the minimum system requirements. By using a mobile application, you agree that we may send push notifications for marketing and promotional materials. While we strive for transparency regarding third-party cookies used by us, we are not responsible for the use of any other cookies or data collected by external parties.

Security and Fair Play

Your account is password-protected, and it is your responsibility to maintain the confidentiality of your login details. We maintain high security standards, including encryption technology and Web Application Firewall protection. Each game uses a Random Number Generator to produce truly random results. We guarantee fair play practices at our establishment, though we do not endorse external auditing services unless requested by regulatory bodies or dictated by law.

Customer Support

Our customer support team is available 24/7 through an email ticketing system. Our staff will assist with general inquiries, but it remains your responsibility to familiarize yourself with all terms of use. When using services on mobile or computer devices, please be aware that the team does not provide 24/7 live chat assistance through every device, and there may occasionally be short response times.